Answers to common questions about Helius services, billing, and account management.
How do I get my Project ID?
You can find your Project ID in the top left corner of the Helius Dashboard.
What happens if I exceed my credit limit?
If you exceed your credit limit, you can enable autoscaling or purchase additional prepaid credits. Learn more on the Credits page.
How do I upgrade my plan?
You can upgrade your plan anytime from the Helius Dashboard.
Do you offer custom solutions?
Yes, Enterprise customers can request custom solutions. Contact our sales team to discuss your requirements.
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