Discord Community
Join our community and get help from other developers.
Chat support
Developer plan and higher tier customers can use the dashboard chat to get
help from the Helius team.
Email Support
For billing, account, or technical questions, email us at
support@helius.xyz
Reporting Technical Issues
When Reporting Technical Issues
Please include the following information:
- Your Project ID
- Request details (endpoint, parameters)
- Error messages or response codes
- Timestamps of when the issue occurred
- Steps to reproduce the issue