Real-time Data Streaming
WebSockets FAQs
Get answers to the most common questions about WebSockets including enhanced features, troubleshooting, and usage
Billing and Rate Limits
How many credits does WebSocket events consume?
How many credits does WebSocket events consume?
WebSocket events do not consume credits. Both standard WebSockets and Enhanced WebSockets are included with your plan without additional credit costs.
How much faster are Enhanced Websockets vs. normal WebSockets?
How much faster are Enhanced Websockets vs. normal WebSockets?
Enhanced WebSockets are, on average, 1.5x - 2x faster than standard WebSockets. They provide faster response times through optimized infrastructure and direct access to Helius’s streaming backend, making them ideal for high-performance applications requiring low-latency data.
Disconnects and Retries
Why are my Enhanced WebSockets connections disconnecting?
Why are my Enhanced WebSockets connections disconnecting?
Enhanced WebSockets have a 10-minute inactivity timer that disconnects idle connections. To prevent disconnections:
- Implement health checks: Send pings every minute to keep connections alive
- Add reconnection logic: Automatically reconnect when disconnections occur
- Use proper connection management: Follow the patterns shown in our Enhanced WebSockets documentation
Using WebSockets
How do I subscribe to full transactions using WebSockets?
How do I subscribe to full transactions using WebSockets?
For Enhanced WebSockets, set For Standard WebSockets, use
transactionDetails: "full" in your subscription options:logsSubscribe or signatureSubscribe methods depending on your monitoring needs. See our WebSocket guide for detailed examples of each subscription type.